We want everyone who visits our shop to feel at home. This statement explains how we are working to make our website easy to use for all customers, including those using assistive technology. Our goal is to provide a shopping experience that is simple, inclusive, and helpful for every person who wants to browse our physical products. Please note: this statement is for information only and is not legal advice.
Our Simple Commitment
Last updated: May 31, 2026 At My Local Business, we believe in being a good neighbor. That means making sure our digital doors are open to everyone. We are constantly learning and making updates to our site to ensure that no matter how you navigate the web, you can enjoy what we have to offer without unnecessary obstacles.
What Digital Access Is
Digital access means that our website is built to work well with screen readers, magnifiers, and other tools people use to browse the internet. We want you to be able to find a product, put it in your cart, and check out with ease. We are working hard to make sure our site feels natural and intuitive for every single visitor.
The Standards We Aim For
Our team works to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These are internationally recognized rules that help make web content more accessible to people with wide-ranging disabilities. We focus on providing clear text, logical layouts, and keyboard-friendly navigation so you can shop confidently. We regularly review our site to maintain these standards as our inventory grows.
Current Site Limitations
Because we use a third-party website platform to host our store, there are some technical parts of the code we cannot change ourselves. Some features, like specific checkout widgets or map layouts, might have limitations. We are always looking for better solutions and stay in contact with our platform providers to push for more accessible updates for our community.
Reporting Any Problems
If you find something on our site that isn't working for you, please let us know right away. We take your feedback seriously and will do our best to find a solution or provide a fix. When you report a problem, we’ll investigate the issue and communicate with you about the steps we are taking to improve it. Your voice helps us build a better shop for everyone.
How to Get Extra Help
If you are having trouble with the website and want to place an order or ask a question, we are happy to help you personally. You can reach us by email or give us a call during business hours. We can walk you through our product details or handle your transaction over the phone to make sure you get exactly what you need without any stress.